Multilingual course for reception staff
Give your company an international face
We never have a second chance to make a first impression - which means that every company has to make sure that the first impression is as they wish. In many instances the first impression is determined by your company's face to the outside world - and this is comprised of your reception staff and telephonists; they are the initial persons contacted by many of your business relations, and consequently you will wish to be certain that the communications are of an appropriate quality.
When you regularly conduct international business you will also wish for your international contacts to be addressed in an appropriate and professional manner; the international image of your company will benefit greatly when your foreign customers can speak their own language in their first contacts with your company.
For this reason Elycio Talen offers a special multilingual course for reception staff. During the four half-days of the course your reception staff and telephonists learn how to speak to your international relations in three or four different languages. You can choose from English, French, German, Spanish, and Italian.
The instructions are given by native speakers and are focused entirely on the duties of the reception staff and telephonists.
Contact one of our branches for more information.
